Call The Expert

Called The Expert

You might remember the hard lesson of a multinational company that hire a service of an expert to troubleshoot their network failure and the service Engineer has to come from another country. So he was contacted and called upon to possibly rectify the problem, on his arrival he check the equipments and facility, afterward he marked a sport in the network tower and goes to his hotel room.

The following morning he only call on the company engineer to replace the spot he marked with his ink with a spare part box and off he travel to his country of resident. Do i have to tell you the network failure problem was resolved and working properly.... well it was. So the hiring company call the service engineer to confirm his bill which the multinational company dim outrageous that he only mark a spot and the box replace by the in-house company staff and not even the so called expert himself.

The hired expert reply was in this wise: that true he only marked a spot and the cost of the marking pen his nothing but that for him to know the exact problem and right spot to fix is a different ball game. Did the company paid the total bill...if you may want to know, unless you want the multinational company to face the embarrassment of the news media and the regulatory agency.

What is the import and moral of this lesson...? I will rather you tell me please.



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